Communication & Emotional Intelligence

Program Description

This learning session is essential for everyone, not just leaders. Attendees will learn why communication and emotional intelligence are the most important people skills and how they can immediately improve these skills and others. Poor communication or miscommunication is the root of most problems and can be expensive. Emotional intelligence is the strongest predictor of success. Attendees will be equipped with the people skills they can apply and benefit from the rest of their lives. The initial emphasize of this course will focus on the often-overlooked fundamentals. Attendees will gain an in-depth understanding of why and how the communication paradox is eroding our two most important people skills. Occasionally, I use appropriate humor or minimal attendee distress, to ensure they experience the emotions and feelings created by the communication paradox. Students will learn: why communication and emotional intelligence are important people skills. how to improve their people skills and the skills of others. what the communication paradox is and the cause. powerful tips, using the cause of the communication paradox to prevent it. Supplemental Course Material: At the completion of this learning session, attendees will receive a knowledge guide, containing the details of the information covered. It is recommended attendees don't attempt to multitask by taking notes and listening at the same time. Multitasking is a misnomer. People cannot perform two cognitive activities simultaneously. People can switch rapidly between multiple thoughts, giving the illusion of multitasking.

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